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Privacy Policy

Last updated: June 5, 2026

At RefreshMenu ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Important Notice

By using RefreshMenu, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, please do not use our service.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Restaurant information (name, address, number of locations)
  • Account credentials (email, password)
  • Payment information (processed securely through third-party payment processors)
  • Communication data (messages, support inquiries)

Usage Data

We automatically collect information about your use of our service, including:

  • Device information (IP address, browser type, operating system)
  • Usage patterns (features used, time spent, pages accessed)
  • Log data (access times, referring URLs)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to comments, questions, and customer service requests
  • Develop new features, services, and products
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

3. Information Sharing and Disclosure

Our Commitment to Your Data Privacy

We take your privacy seriously. Here's our commitment to you:

  • We do not sell your personal data to any third parties for marketing or advertising purposes.
  • We do not share your data outside with any other party other than the restaurant itself, for the exclusive purpose of providing our services.
  • Your data belongs to you. Restaurants have full ownership and control of their menu data and customer information.

Limited Third-Party Sharing

We may share your information with third parties only in the following circumstances:

  • Service Providers: With trusted third-party companies who assist us in operating our service (e.g., hosting, payment processing, analytics). These parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing
  • Portability: Request data transfer to another service

To exercise these rights, please contact us at privacy@refreshmenu.com

6. Limitation of Liability

Disclaimer

RefreshMenu, its owners, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your access to or use of (or inability to access or use) the service
  • Any conduct or content of any third party on the service
  • Any content obtained from the service
  • Unauthorized access, use, or alteration of your transmissions or content
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service
  • Any errors or mistakes in content
  • Any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the service

IN NO EVENT SHALL REFRESHMENU, ITS OWNERS, COMPANY, OR REFRESHMENU.COM BE RESPONSIBLE OR LIABLE FOR ANY CLAIM, DAMAGES, OR OTHER LIABILITY ARISING FROM YOUR USE OF THE SERVICE OR ANY CONTENT OR INFORMATION CONTAINED THEREIN.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • • Email: privacy@refreshmenu.com
  • • Website: www.refreshmenu.com

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